Healthcare

The Transformative Power of Hospital Marketing

In the modern era of rapidly evolving healthcare systems, hospital marketing emerges not merely as a choice, but a necessity. The rise of informed patients and increased competition has propelled the importance of hospital marketing to a new pinnacle. This blog delves into the essential role of hospital marketing in shaping the healthcare landscape in India, highlighting its critical facets and the implications for the future.

Understanding the Spectrum of Hospital Marketing

Hospital marketing is no longer confined within the boundaries of merely advertising the services offered. It encompasses a myriad of elements such as building a strong brand image, fostering a sustainable relationship with patients, implementing patient-centric approaches, and ultimately, paving the way to increased patient footfall and a healthy bottom line. It’s a strategic process of outreach, engagement, and relationship building that cultivates trust and reinforces your hospital’s reputation in a competitive marketplace.

Navigating the Competitive Healthcare Landscape Through Marketing

India’s healthcare sector is witnessing an influx of multi-speciality hospitals, corporate medical centres, and specialised clinics. This increased competition necessitates that hospitals not only provide exceptional services but also implement innovative marketing strategies to stand out. Hospital marketing provides the critical competitive edge, enabling healthcare providers to retain their existing patient base and attract new ones, thereby driving growth.

Strengthening Brand Image

Brand image is a significant factor in a patient’s choice of healthcare provider. In an era of information overflow and numerous options, having a trusted and respected brand image is crucial. Effective hospital marketing strategies help shape the public perception of a hospital, showcasing its commitment to patient care, its range of services, and its professional expertise. A well-articulated brand image can instil trust and reliability in the hearts of current and prospective patients.

Promoting Accessibility and Reach

The Indian healthcare sector still faces a notable urban-rural divide. With a significant portion of the population residing in rural areas, making healthcare services accessible to all is an essential goal. Hospital marketing, particularly digital strategies, can play a vital role in bridging this gap. Effective online marketing can disseminate information about healthcare services to the farthest corners of the country, ensuring healthcare accessibility is not confined to urban areas.

The Indian Healthcare Sector: A Peek into the Future

The future of India’s healthcare sector appears promising, with significant advancements and growth projected for the coming years. Here are some insights:

Digital Surge: By 2025, it is estimated that nearly 75% of India’s urban internet users, or approximately 500 million people, will use online health services, according to a recent BCG report. This statistic accentuates the need for hospitals to establish a strong online presence to reach this vast digital audience.

Exponential Growth: The Indian healthcare market is poised for robust growth, with a projection to reach an estimated $500 billion by 2025, as per IBEF reports. This growth trajectory necessitates hospitals to adopt advanced marketing strategies to keep pace with the industry’s evolution.

Medical Tourism: India is fast emerging as a global healthcare destination, with medical tourism expected to reach $9 billion by 2023-24, according to the Ministry of Tourism. Hospital marketing strategies can help tap into this thriving sector, attracting international patients through quality healthcare services and specialised care packages.

The Future Belongs to Those Who Innovate

Hospital marketing is a dynamic and continuous process. In the rapidly transforming healthcare sector of India, hospitals need to adapt, innovate, and evolve their marketing strategies to stay ahead. Regular audits of marketing campaigns, strategic use of healthcare IT, maintaining an updated and SEO-friendly website, and creating engaging online content are just some of the ways hospitals can stay on top of their marketing game.

To conclude, marketing is not just about making sales; it’s about creating value, building relationships, and making a difference in people’s lives. And nowhere is this more pertinent than in the field of healthcare, where the ultimate goal is the well-being of patients. Remember, a well-marketed hospital is not just a flourishing business, but a beacon of hope and trust for the community it serves.

Author 

Akhil Dave

Founder & Principal Consultant, Trizone Healthcare Consultants

Founder Chairman , AHMP India Foundation

https://podcasters.spotify.com/pod/show/akhildave/episodes/THE-TRANSFORMATIVE-POWER-OF-HOSPITAL-MARKETING-e26rsm6

Healthcare Marketing Trends for 2022 – Challenge Ahead

Healthcare, especially Hospital Branding & marketing trends are constantly changing and in the last 2 years it has been changed drastically. In 2022 there are strategies one can start implementing to stay ahead of the competitors keeping in mind current Covid & Omicron impact in mind.

According to the latest report on Times of India : India on Sunday 2nd January, 2022 reported 27,553 fresh Covid-19 cases and 284 deaths. Active caseload stands at 1,22,801 while Omicron tally is at 1,525. At 6,186 cases, the daily count in Mumbai sees a rise of 14%.

When we look back at March 2020 when the world literally shut down due to the COVID19 pandemic, what most healthcare businesses realized was the importance of marketing online and areas they needed to improve in order to keep their patients loyal and engaged with their brand, on the other hand masses at large started consuming more and more online content related to Healthcare. As majority Healthcare providers are busy providing healthcare facilities & services to cope up covid epidemic during 2020 & early 2021, they have not upgraded their marketing plans. 

Now In 2022 healthcare marketing is all about knowing is knowing and doing is doing, all of us majoring healthcare professionals are very much aware and knowledgeable about needs and expectations of patients and their relatives from healthcare providers. So one needs to adopt a more innovative, authentic communication strategy to make some noise in the mind of their target audience.

Marketing is a fast-paced, ever-changing field, and healthcare marketing trends are evolving right along with trending changes in the world. In 2022, healthcare practices need to be more innovative, authentic and authoritative in order to attract new patients and re-engage old ones.

Here are the most effective marketing trends that will be more result oriented in 2022 and beyond.

  1. Patient Centric Approach “Patient First”
  2. Patient engagement is a Top Priority at every touch points
  3. Use of technology in hospital operation processes “Innovation Wins”
  4. Creating more & more Brand Ambassadors “Internal Marketing”
  5. Say Hello to old patients “Re-engage old patients”
  6. Data Driven marketing strategy “Data is King”
  7. Authentic social media content “Say No to Copy Paste”
  8. Published genuine patient testimonials “No Pre Explained Testimonials please”
  9. Optimum utilisation of traditional media for advertisements / Publications
  10. Networking with medical fraternity 
  11.  Generate healthcare informative videos in vernacular languages
  12. Short & Sweet Content marketing “No one has much time to read lengthy content”
  13. Online & Offline engagement on ground activities focusing on preventive healthcare
  14. Remember you have multigeneration people around you “Don`t forget Gen Z & Millennials”
  15. Integrated 360 degree marketing communication approach “Don’t rely only on social media”

Trizone Healthcare Consultants believe in creating a meaningful collaboration with their healthcare clientele by providing 360 degree services in Branding, Marketing Strategy, Advertisement, Communications designing, Social Media Marketing, Digital Marketing, Web Solutions, Training & Development.

Patients are used to review, research and consider many factors before taking the final decisions over selection of Hospital/Healthcare provider.

That’s why it is so important for healthcare providers to plan their marketing strategy at an advanced level where they can retain existing patients and grab new patient footfalls to achieve their Brand & financial goals. 

Here Are 10 More Reasons Why You Need To Invest In Healthcare Consultancy

Trizone Healthcare Consultants is Here to Ensure Your Hospital’s Health.

Important Reasons For Hospital Branding
Hospital Branding

There is a huge gap between availability of hospital beds and population required healthcare. At the same time there is a large portion of population in need of hospital or you can say your hospital but they are not aware of your hospital`s existence or not aware about services you provide. To run hospital in profitable manner healthcare business has to live around with more a stronger brand identity that ever. Branding is exactly that process which builds your identity with more values. Branding really convey your vision and mission of healthcare businesses.


Here are 7 Important reasons for Hospital Branding

Defines your brand personality

With the help of effective branding exercise, you can project your brand personality in the most appealing way possible. Branding is capable of creating a wholesome picture of your services and facilities. Branding is capable enough of broadening a common man`s perception towards your Hospital. A well though process to build your Hospital brand can make people relate to you and remember forever that will have resulted in to prompt remembrance in case of medical emergency.

Stand out from the rest


In current an era of competition, everything is competing with everything. It is very important for hospital brand to stand out in the market and make some noise. By building thoughtful strategy hospital brand with your unique brand personality kept as the base makes your presence stand out from the market. When more and more noise you make and individually herd, the retention is more. Resulting in to more brand engagement.

Target Accurately

As a hospital business owner you have thought of investing or invested in healthcare business already means you know the need of the society. When you know your target market segment it is easy to catch their attention towards you. A brand which is planned and built on deep understanding of your organization`s geographic and socio-ecomonic through appropriate ground work will reach your target cohort more swiftly.


Short-term and long term benefits

Branding is a well thought process of intensifying your presence within a defined target group of audience. Branding helps to establish yourself in a defined market segment and then evolves in to an indispensable asset for your current and future business prospects. Thoughtful planned branding strategy can increase trust level towards your hospital. Customized modules with long term marketing goals will etch your brand in people’s memories.

Expand your market share

Increasing footfall in all aspects is any hospital`s goal, which looks far from their current position when the amount of competition is taken into account. Building your hospital brand from scratch carves a way that your counterparts can seldom cross. This leads to unique brand positioning which indeed takes your brand to markets your services previously left unexplored. The footprints of your brand image will gradually but in significant way increases your market share. To achieve this you may need to build and rebuild your hospital brand.

Develop brand loyalty

As you are creating your brand personality with thoughtful brand strategy, brand personality will leave an impact on the level of trust that your brand has gained. When every step in building a brand is well planned, curated and strategized with high level of understanding of local market or target marketing in mind, it increases the brand loyalty amongst your stakeholders like patients, employees, vendors etc. Increase patient referrals through word of mouth The most important marketing tool which increase footfall in hospital is word of mouth. Yes with thoughtful branding of your hospital you can increase patient referrals through word of mouth. Your past patients, employees, doctors, and their opinion perhaps the biggest sources to spread your brand. There is nothing more powerful in world of healthcare business than a word of mouth.

Branding is not about creatively you decorate your hospital or making it all look flashy rather it is about adoption a well though strategy process of projecting your brand personality & your quality of services in defined market.

To know more about How to Build your Hospital Brand, Consult Trizone Healthcare Consultants http://www.trizonehealthcare.com

10 Reasons Why You Need Healthcare Consultancy

Healthcare industry particularly Hospitals, Nursing Homes and individual clinic & healthcare practitioner in current era is facing many challenges while running their business in profitable manner.

In current scenario society perception towards healthcare is changed a lot. Society at a large expecting good quality & safe healthcare services from hospitals & healthcare professionals.

People have started demanding for good services from hospitals. To maintain and providing quality care services hospital management needs improvise their care model on regular basis in this demanding & challenging era.

In spite of having less number of beds availability (Hospital Bed v/s population), competition amongst healthcare providers is high due to this hospital management & marketing department are making continuous efforts to maintain or increase profitability of their businesses.

On the other hand, due to various factors procedure / surgery rates are decreasing & operational cost is increasing. Increased land cost, equipment cost, operational cost and skilled professional cost investment behind new Healthcare business establishment is very high.

So, how to overcome with this challenging situation?

Answer is investing in healthcare consultancy and let them help you out to face this challenges and to make your healthcare business profitable by increasing patient trust towards you, increase patient footfall, revenue grow and reputation.

Go through the 10 Reasons Why You Need Healthcare Consultancy for better understanding on Healthcare consultancy.

  1. A dedicated manpower

An institution where saving lives and catering to the healthcare needs of the patient is of utmost priority, it is tough to focus on marketing needs. Here is when consultants come in to play with a dedicated team of professionals.

  • To direct patient traffic towards you

A team of marketing professionals assist you with the guidance and communication to help you attract patient traffic.

  • Put the right marketing strategy in place

Apart from knowing what to do, it also very important to know when and how to do. A consultancy brings with all the answers with strong research as its base.

  • To build or rebuild your perfect image

Branding image is the first thought that flashes in your mind when you talk about a brand. That though or the visual should be incorporated rightly to create a positive impact. And a consultancy would exactly know how to do it!

  • To assist you become stronger than your competitor

A consultancy doesn’t just have the theoretical knowledge but is also know what works on ground and what doesn’t. It very well understands that one thing you need to do to stand out.

  • To help you get better understanding of patients’ behaviour

It is important to know the average patient’s/ their family’s behaviour and pattern from the moment of consultation to recovery to retention. The knowledge helps to improve and grow. Here is where you need healthcare consultancy.

  • To increase your patient engagement

A very key factor that leads to patient retention is patient engagement and a healthcare consultancy can assist you in doing the same.

  • Do the healthcare communication right way

Communication is essential in marketing however it is important do it right with sensitivity and in a way that it strikes a chord with your audience.

  • To benefit from their experience and expertise

A consultancy doesn’t just come with skilled professionals but also experienced experts who’ve with corporates and doctors and exactly know what they are doing. You sure can add value to your brand through this knowledge.

  1. An economic alternative to marketing

A consultancy offers you a complete package of skills, experience, expertise and dedicated manpower at a fixed price that too with a commitment of growth. While building your own marketing team can take a lot more effort and money with an uncertainty of results.

Trizone Healthcare Consultants is Here to Ensure Your Hospital’s Health http://trizonehealthcare.com/